Assessment
Current-state analysis, target picture and risk profile. Prioritized roadmap with quick wins.
Our Services
IT services with structure – tailored, secure, scalable.
IT Support & Assistance
Reliable service – in person, by phone, or via remote access.
Remote Service
Fast support – independent of location and time.
IT Infrastructure
Modern systems for servers, workstations & site connectivity.
IT Security
Effective protection against data loss and cyber threats.
- 99,9 %
- Availability
- 24/7
- On-call
- ≤ 15 mi
- P1 response
- ≥ 4,5/5
- CSAT per ticket
Delivery Framework
Predictable from kick-off to go-live—and beyond
Transparent project governance, committed milestones, stable operations. End-to-end ownership with measurable outcomes.
Design
Target architecture, security concept and implementation plan. Budget and SLA framework.
Implementation
Rollout with change management, testing and acceptance.
Run & Optimize
Monitoring, incident management and releases. KPI reviews and continuous improvement.
Ready to level up your IT?
Give us 20 minutes to sharpen your needs and define a resilient roadmap.
- Enterprise-grade Documented, audit-ready, scalable
- Time-to-Value Agile iterations & rapid rollouts
- Security by Design Thoughtful architecture, strong protection, continuous oversight
- Full ownership Single accountable partner
Proven outcomes—in our customers’ words.
ELAAX delivers. Period.
ELAAX IT-Service. For businesses that expect more from IT.
Technology with structure. Backed by strong partnership
ELAAX stands for reliable IT – available at all times, personally managed and consistently secure. As a specialized IT service provider for businesses, we design, implement and operate IT environments that are geared towards stable growth, digital business processes and high availability. Our objective is to transform IT from a cost center into a measurable business enabler – from workplace IT and server and network infrastructures through to modern IT security and scalable cloud solutions.
We support companies throughout the entire lifecycle of their IT: from structured assessments and strategy development through implementation to professional operations. This includes clearly organized IT support (1st and 2nd level), the build-up and modernization of IT infrastructures, migration to cloud and hybrid environments as well as the operation of highly available system landscapes. In addition, we establish security concepts, firewalls, backup strategies and endpoint protection that address current cyber threats and meet compliance requirements – for a consistently secure and reliable IT platform.
Collaboration with ELAAX always starts with an in-depth analysis of your processes, systems and risks. On this basis, we develop a future-proof IT architecture that supports your business models, scaling objectives and security requirements. As part of our managed services, we take over ongoing operations including monitoring, patch management and proactive maintenance – backed by defined SLAs, dedicated contacts and transparent reporting. This keeps your IT landscape auditable, scalable and operationally manageable – technically at enterprise level and organizationally clearly structured.
Whether you are a growing start-up, a medium-sized company or an established hidden champion: ELAAX assumes responsibility for corporate IT that works reliably and drives your organization measurably forward. Stable in operation, flexible in further development and future-proof with regard to new technologies and security standards. In short: ELAAX IT Service stands for reliable IT – at all times, personal and secure – and is your partner when IT needs to be planned strategically, managed professionally and operated sustainably.