IT Support

ELAAX bietet schnellen und zuverlässigen IT-Support für Unternehmen – Remote, vor Ort, Netzwerklösungen und IT-Sicherheit aus einer Hand.

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Quick response

Our IT experts support you with short response times—whether for incidents, questions, or preventive maintenance. We provide concrete help instead of hold music, enabling you to resume operations quickly.

Remote & on‑site service

We resolve many support cases easily via remote access. When needed, our technicians are quickly on site—for acute emergencies, hardware tasks, or system checks within your infrastructure.

Everything from a single source

ELAAX takes care of your entire IT environment: from endpoints and networks to server architectures, software, and security. You have a single point of contact—we coordinate everything.

Proactive management

Through continuous monitoring and preventive maintenance, we identify sources of error early. This minimizes downtime, reduces risks, and measurably increases the availability of your IT landscape.

IT support that works

We know exactly what small and midsize businesses need: IT should just run — without outages, jargon, or detours. That’s why we offer a structured support approach that covers every layer: workplace, network, server, security.

Our technicians analyze, fix, and document reliably. Through transparent communication, regular reports, and coordinated care, we ensure you always keep oversight — even without deep IT expertise.

Whether as an outsourced IT service or as a complement to your internal IT — we align with your needs. This way you get support that fits your company’s size and dynamics.

System issues? We’ll help immediately.

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